Articles

Family-centred practices of healthcare professionals in three emergency departments in KwaZulu-Natal, South Africa

W Emmamally, P Brysiewicz

Abstract


Background. Emergency healthcare professionals can practise family-centred care (FCC) by engaging in active partnerships with families. In a chaotic environment, which challenges communication and supportive behaviours, responding to and acknowledging families’ individuality enhance positive family outcomes. 

Objective. To describe the adherence of emergency healthcare professionals to family-centred practices in some emergency departments in KwaZulu-Natal, South Africa. 

Methods. A quantitative survey was conducted among healthcare professionals in three emergency departments. A previously published checklist was used to collect data on adherence to relational and participatory family-centred practices. 

Results. A total of 77 completed questionnaires were received from the 79 participants surveyed, giving a response rate of 97.5%. Analysis showed that healthcare professionals endeavour to practise FCC, but that their implementation of practice indicators of family-centred care is inconsistent. Results suggested that healthcare professionals used relational practices to a larger extent than participatory practices. 

Conclusion. In the emergency department, collaboration and partnering with families should be emphasised to ensure that principles of FCC are practised as a standard. 

Keywords. Family, health care professionals, emergency department, relational practices, participatory practices.


Authors' affiliations

W Emmamally, School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Durban, South Africa

P Brysiewicz, School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Durban, South Africa

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Cite this article

Southern African Journal of Critical Care 2018;34(2):38-43. DOI:10.7196/SAJCC.2018.v34i2.358

Article History

Date submitted: 2018-11-08
Date published: 2018-11-08

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